Frequently Asked Questions
Everything you need to know about your outdoor adventure gear.
What makes ACAI Outdoorwear different from traditional hiking gear?
We specialize in 'style-led performance,' creating outdoor apparel specifically designed for the female form that combines technical functionality with a flattering, fashion-forward aesthetic.
How do I find the right size for my outdoor trousers?
We provide a comprehensive size guide on each product page. Our trousers often come in various leg lengths (Petite, Regular, Tall) to ensure the perfect fit for every adventurer.
How should I wash and care for my water-resistant leggings?
To maintain the technical properties of your gear, we recommend washing at 30°C without fabric softener and air drying. Avoid direct heat sources to preserve the water-repellent coating.
Do you offer international shipping?
Yes, we ship our outdoorwear globally. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply use our online portal to generate your return label.
Are your products sustainably made?
Sustainability is core to our mission. We focus on durable, long-lasting designs to reduce waste and are increasingly incorporating recycled materials into our collections.